Pixel Progress

Delete your account

You can delete your Pixel Progress account and everything in it at any time.

Fastest: delete it in the app. Open Pixel Progress, go to the Profile tab, tap Delete account, then Delete forever. Your account and data are deleted right away.

What gets deleted

  • Your account and sign-in
  • Your profile: username, avatar picture, frame and birthdate
  • Your quests, pinned quests, XP and progress
  • Your gear, achievements and boss history
  • Your Pixel Pals, friend code, friend requests, and the notes you sent and received
  • Any data left over from the old version of the app

What isn't deleted

  • Your subscription. Deleting your account doesn't cancel Pixel Power-Up. Cancel it in your App Store or Google Play settings first, or you'll keep being charged.
  • Purchase records. Apple, Google and our payment processor (RevenueCat) keep records of purchases as the law requires.
  • Your request. If you use the form below, the email about it is kept as a record that we deleted your account.

Can't open the app?

Send a request below. Use the email address on your Pixel Progress account so we can match it to you. We'll reply to that address to confirm before deleting anything, and finish within 30 days.

If you signed in with Apple and hid your email, enter the email you use with your Apple Account and mention it below.